Explore a Career with CoverWise Insurance

CoverWise is looking for a Commercial Insurance Client Service Executive to join our team. In this position, you will play a crucial role in providing exceptional client service with our commercial and farm accounts by handling complex service requests, supporting our top leaders in processing needs, communicating effectively both internally and externally, and driving results.

This position requires a high degree of Commercial/Farm insurance subject matter expertise.

Team Collaboration: You will work in a focused, team-oriented environment. You will interact closely with leadership to ensure that client needs are met efficiently. Your role will be key in maintaining the flow of day-to-day operations and supporting the success of many of our top clients.

Position Details:

• Position Type: Full-time, Nonexempt
• Compensation: $25 - $40 per hour
• Location: Fully Remote OR On-site, Holdrege, NE (relocation package available)

Benefits:

• Fully paid health, vision, and dental insurance for employees
• Matching 401(k)
• Paid Time Off (PTO) and Paid Holidays
• Flexible schedule, family-friendly environment

Qualities and Attributes - Are you a person who…

• Is a logical, rational problem solver
• Enjoys serving others
• Handles lots of details with high quality
• Orients towards positive connections
• Creates order in various situations
• Likes to get items checked off your task list every day

Key Responsibilities:

• New Commercial & Farm Applications: Handling all necessary forms, submission, and follow-up.
• Endorsements and Quotes on Commercial & Farm: Run point on processing endorsements and preparing quotes as needed for clients.
• Reviews Renewals for Commercial & Farm: Ensure accuracy, research any changes in coverage, outline potential impacts and communicate them effectively.
• Special Projects: Provide support for various special projects as requested by leadership, including tasks like mass communications.
• Handling complex service problems for commercial/farm accounts:
• Core Value Alignment: All employees must align with CoverWise’s core values: Driven, Growth, and Trust. This role demands someone who is self-motivated, desires to grow and improve, and has high character.

Required Work Experience:

• Previous Work Experience: Experience servicing Commercial and/or Farm Ranch insurance accounts
• Licensed in Property and Casualty Insurance: Having a property and casualty insurance license.
• Epic AMS Experience: Familiarity with Applied Epic AMS or similar management systems is preferred, but not required.

About Us:

We are a family-owned independent insurance agency that’s served our clients well for nearly a century. Previously Lundeen Isaacson Insurance, current principle Dakotah Hueftle purchased the agency from Bob Isaacson in 2021 and it was renamed to CoverWise in 2024. Proud to call Holdrege, Nebraska home, we serve as a trusted insurance provider to customers locally, statewide, and beyond with a wide variety of insurance options uniquely tailored to individuals, businesses, and farms.

At CoverWise, we take great pride in fostering an environment where every team member contributes to and embodies our core values, purpose, and brand promises. These standards define how we work, interact with one another, and serve our clients every day:

Our Core Values

All CoverWise employees are expected to exemplify these values in their work and interactions:

• Driven: Self motivated, initiates action with tenacity. Solves issues with passion and perseverance toward long-range goals.
• Growth: Relentlessly pursue growth, not satisfied with being average. Life-long learner in pursuit of excellence.
• Trust: Earn trust by following through and doing what you say you will do, keeping team members, customers, and the company's best interests in mind.

Our Purpose

We believe in Maximizing People and Multiplying Impact. This means leveraging the unique abilities God has given us and being responsible stewards of everything entrusted to us. Our work is not just about insurance; it’s about taking care of what matters most to our clients, team, and community.

Candor

We value openness and honesty in all interactions. Candor means caring personally while challenging directly. We encourage a culture where employees can communicate authentically, share ideas freely, and approach challenges with both courage and compassion.

Brand Promises

Our commitments to customers are clear and non-negotiable. Every CoverWise employee is responsible for upholding these promises in order to ensure every client feels treated like a S.T.A.R.

• S.erved: We are here to serve you, not sell you
• T.aken Care Of: With our proactive communication, you won’t feel forgotten
• A.ppreciated:You could have taken your business anywhere and you chose us. Thank you!
• R.epresented: You never have to question whose side we are on

By joining CoverWise, you’re not just taking on a role—you’re becoming part of a team that’s committed to these principles in every aspect of our work.